Frequently Asked Questions
Dog Walking
We specialize in small group walks (2–4 dogs) for social and mental stimulation. If your dog requires one-on-one attention, we may not be the best fit.
We strive for consistency and do our best to keep the same walker with the same dogs whenever possible. We operate as a team to ensure your dog never misses a walk due to a walker’s illness or vacation.
Walks take place in your neighborhood or at local spots like Horn Pond, Pine Banks, and The Fells. Any travel time is separate from their exercise, meaning your dog gets more time out of the house at no extra cost.
Mild nerves are fine. However, for everyone's safety, we cannot accept dogs with a history of aggression or severe reactivity.
Pet Sitting & Overnights
- In our home: Pets are part of the family with typical household breaks.
- In your home: Sitters are present from dinner through breakfast.
- Visits: Sitters visit based on your requested schedule.
Safety & Logistics
Communications & Billing
Yes! You’ll receive real-time updates and photos through our Precise Pet Care app immediately after every visit. You can also message your sitter directly through the app.
Walks have a reasonable cancellation window; pet sitting and overnights require more notice due to the time commitment. Full details are provided during onboarding.
Walks can often be scheduled with short notice, but pet sitting, especially overnights and holidays fills quickly. Booking early ensures availability.